WCOM (World Class Operations Management)This book deals with World Class Operations Management (WCOM), detailing its principles, methods and organisation, and the results that this approach can bring about. Utilising real world case studies illustrated by companies that have adopted this model (interviews with Saint Gobain, LOral, Tetra Pak, Bemis, and Bel Executives), it describes common patterns drawn from decades of hands on experience, so as to present a theoretical approach together